LEGAL LOLZ NEWSLETTER

A LEGAL LOLZ ORIGINAL PRODUCTION

WHEN THE MONEY COMES IN:
A Dark Comedy in Five Acts

What Actually Happens When Private Equity Acquires Your Law Firm
(For Some of You, This Is Not Fantasy)
[Inspired by actual events. Names changed. Situations not changed enough. All defendants presumed profitable.]
DRAMATIS PERSONAE
GERALD, 61Managing Partner. Has billed 3,000 hours. Has the Canali suit. Has the exit plan. Does not realize exit plans have terms.
CHAD, 34The PE Operating Partner sent to “embed” at the firm. Has never practiced law. Owns an extraordinary fleece vest. Uses the word “throughput.”
DIANA, 42Senior Partner. Has 47 clients. Has read the MSO agreement. Has said nothing for six weeks. Has a plan.
BRETT, 29Fourth-year associate. Has student loans. Has a mortgage. Has received the “exciting firm update” email three times this year. Still here.
LINDA, 55Office Manager. Has run this building since 2002. Knows where every body is buried, figuratively and, regarding the Henderson estate matter, possibly literally.
THE DECKA 74-slide PowerPoint titled “Transformational Value Creation: Legal Services Platform Optimization.” The real antagonist.

ACT I
The Announcement
“This Is a Historic Day for the Firm”

ACT II
The Deck
“Just Some Initial Observations and Opportunities”
What The Deck Says What It Means
“Headcount optimization” Layoffs. Specifically, Linda.
“Revenue per attorney improvement” You are billing more. You are keeping less of it.
“Centralized administrative functions” Your support staff now reports to someone in a city you have never visited.
“Technology stack rationalization” New software nobody asked for, rolled out on a Friday before a holiday weekend.
“Culture alignment initiative” Mandatory half-day offsite near the airport. Trust falls. Catered lunch that is worse than what the cafeteria used to serve before it was “right-sized.”
“Partner accountability metrics” Gerald now has a dashboard. Gerald does not know what a dashboard is. Gerald is going to have a difficult Q3.

Chad presents slide 47 on “throughput.” Brett writes the word down to look it up later. He will not look it up later because he will be billing.


ACT III
The Changes
“Just Some Small Process Improvements”
WEEK 5
The office plants are removed. Not replaced. “Removed.” When Brett asks why, facilities says “per the new facilities management agreement.” The ficus that has been in reception since 2009 is gone. Linda takes this personally. She is not wrong to.
WEEK 7
A new billing system is introduced. It has 14 more codes than the old system. Three relate to “client relationship management activities” nobody can define but everyone must track. The system crashes Tuesday and Thursday mornings. This is described as “expected during the optimization phase.”
WEEK 9
The catering contract is “renegotiated.” The working lunch is now a cheese plate and sparkling water. One cheese. The cans have no brand name. Chad brings his own lunch: a protein bar and a smoothie with seventeen ingredients, consumed standing up over the sink.
WEEK 11
The associate bonuses are “restructured.” The new structure requires a 12-page memo to explain and results, upon careful reading, in a smaller number. Brett reads it three times. He calls his law school roommate at another firm. His roommate is also reading a memo.
WEEK 13
Linda’s position is eliminated. The severance is described as “generous” and is not generous upon inspection. Her institutional knowledge — the vendor contacts, the building quirks, the Henderson file, the fact that the 14th floor bathroom floods if you flush the second stall after 4 PM — leaves with her. The bathroom floods the following Tuesday. Nobody knows why.
ACT IV
The Reckoning
“The Board Has Some Questions”

ACT V
What Everyone Got
“The Scene Where Tyler Perry Sits Down at a Dinner Table”
GERALDIs on the dashboard. His earnout has three years left and is tracking at 61% of target. He has discovered that “exit plan” and “exit” are not the same thing. He has been asked to attend a performance coaching session. He did not know that was something that could happen to him. He is attending.
CHADHas been moved to a dental group in the southeast. His dashboard is cleaner there. He wrote a “lessons learned” memo in which nobody mentions Diana. It says the culture “lacked alignment with scalability objectives.”
DIANAIs at a boutique. Five partners. No dashboard. No Chad. She took Brett. She also took the Henderson file, because it belongs to the client, and the client went with Diana, and the client is in a very good mood.
BRETTIs billing. For clients who know his name. His student loans are the same. His commute is longer. He has a window, which he did not have before because at the old firm windows belonged to partners and associates had a “natural light adjacency strategy.”
LINDACalled Diana three days after her last day. Diana hired her by the end of the week. She now manages two offices and makes more money. The 14th floor bathroom floods every Tuesday. Nobody knows why. Nobody will ever know why. This is what “institutional knowledge” costs.
THE DECKLives in a SharePoint folder. Slide 47 is now presented to the dental group. Nothing has changed. The dental group has the same questions. Chad is giving the same answers.
EPILOGUE • THE LESSON, SUCH AS IT IS

Private equity doesn’t come for your law firm to destroy it. It comes because it sees a profitable service business run like a corner store. Sometimes it makes it better. Sometimes it makes it more profitable while the soul of the thing departs with the people who knew where the bathroom situation came from.

The firms that survive PE are the ones where lawyers understand they are now operating inside a financial instrument. The ones that don’t are the ones where Gerald trusted the exit plan without reading the earnout, associates confused “exciting opportunity” with “good news,” and Linda was gone by week thirteen.

The barbarians are at the gate. They have PowerPoint and dashboards and very specific ideas about throughput. The only question is whether your Diana has already counted her clients and started drafting her exit email. Because Diana is always fine. Diana was always going to be fine.

YOUR HONORABLE DISCHARGE

The profession’s independence was always partly fiction. You were dependent on clients, landlords, technology vendors, and the person who knew why the bathroom flooded. PE just makes it explicit, puts it in a term sheet, and adds an earnout schedule.

The question isn’t whether the barbarians are coming. They’re in the conference room with a protein bar and slide 47. The question is whether you’re Gerald, Brett, or Diana.

Walter, Editor-in-Law
Still not disbarred. Still not on a dashboard. The ficus is fine. I took it home.

NON COMMENTUS

PE Acquisition Meme

FILED FOR THE RECORD

Living through a PE acquisition right now? Anonymous dispatches from the field are welcomed. Names changed. Dashboards not discussed externally. The Henderson file is its own matter.

Forward this to Gerald. He won’t read it. Forward it to Brett. He already knows. Forward it to Diana. She doesn’t need it. Forward it to Linda. She deserves to laugh.